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Pilot Case

Privacy · Terms · Support · Delete account

Delete your account

You can do this in the app. No email or phone call is required.

In the Pilot Case app

  1. Open Pilot Case on your iPhone or iPad and sign in.
  2. Open Profile.
  3. In the Account section, tap the trash icon (Delete account).
  4. Confirm Delete account.

The app closes the account and signs you out. This permanently deletes the Pilot Case account and the cloud data tied to it. It cannot be undone.

What we remove

  • The sign-in (email is replaced, Apple and Google identifiers are cleared).
  • Your name and two-factor secret.
  • Mobile sessions, so the app can no longer sync.
  • Logbook flights, which are marked deleted and are no longer available.
  • The Pilot Case record of your subscription, which is marked canceled.

We may keep a limited set of records where the law or fraud prevention requires it, and only for that purpose.

Apple subscription

Deleting the account does not cancel an auto-renewable subscription. Cancel it yourself in Settings → Apple ID → Subscriptions, or from the subscription screen in the app, at least 24 hours before renewal. Apple handles refunds.

If you used Sign in with Apple, you can also revoke Pilot Case under Settings → Apple ID → Sign in with Apple.

If you no longer have the app

Install Pilot Case again, sign in, and follow the steps above. That is the direct path. If you cannot sign in, email info@pilotcase.app from the address on the account and ask us to delete it. We will only do that after we can confirm the request comes from the account holder.